B VOC in ITES (Information Technology Enabled Services)
B.Voc in ITES is a 3-year skill-based undergraduate program that trains students in IT skills, business process outsourcing (BPO), customer relationship management, data management, and communication skills, making them job-ready for the ITES sector.
Eligibility
10+2 Passed
Duration
3 YEARS
B VOC in ITES (Information Technology Enabled Services) Overview
About B.Voc in ITES (Information Technology Enabled Services)
The Bachelor of Vocation (B.Voc) in ITES is a 3-year undergraduate degree program specially designed to bridge the gap between traditional academic education and industry-specific skills. Approved by UGC under the National Skill Qualification Framework (NSQF), this program provides hands-on training, industry exposure, and multi-exit flexibility, making it a smart choice for students who want a career in the fast-growing IT and service sectors.
The ITES sector covers a wide range of industries such as BPO (Business Process Outsourcing), KPO (Knowledge Process Outsourcing), Customer Relationship Management, IT support, Data Analytics, Telecom Services, Banking & Financial Services, and E-commerce. Through this course, students not only gain technical IT skills but also business communication, customer handling, problem-solving, and managerial skills, making them job-ready from day one.
One of the unique features of this course is the multi-exit system:
This flexibility allows students to either enter the job market early or continue their studies further. The curriculum is skill-based, practical-oriented, and designed with industry collaboration, ensuring that graduates can directly work in IT-enabled services, outsourcing firms, global business centers, and digital service providers.
The ITES industry in India is one of the largest employment generators, contributing significantly to the economy and offering global job opportunities. By pursuing this course, students develop the right balance of IT knowledge, business process expertise, and communication skills that employers seek in today’s competitive world.
Particulars | Details |
|---|---|
Course Name | B.Voc in ITES (Information Technology Enabled Services) |
Duration | 3 years (6 semesters) |
Exit Options | Diploma (1 year), Advanced Diploma (2 years), Degree (3 years) |
Eligibility | 10+2 pass (any stream, Computers/Commerce preferred) |
Core Subjects | Computer Applications, Database Management, Customer Relationship Management (CRM), Business Process Outsourcing, Communication Skills, IT Tools |
Skills Learned | IT operations, Customer service, Business process handling, Data management, Problem-solving, Communication |
Career Options | Customer Support Executive, Data Analyst, IT Helpdesk, Process Associate, Technical Support |
Job Sectors | IT & Software, BPO/KPO, E-commerce, Telecom, Banking, Consulting, Govt. IT centers |
Future Scope | M.Voc, MBA, MCA, Certifications (Cloud, Cybersecurity, Data Analytics) |
Key Highlights:
Admission Process
Carrier Scope After B VOC in ITES (Information Technology Enabled Services)
After completing B.Voc ITES, students can work as:
Job Areas: IT Companies, BPOs, KPOs, E-commerce, Banks, Telecom, Consulting, Startups, and Govt. Service Centers.
Higher Studies Option: M.Voc, MBA, MCA, or industry certifications (Cloud, Data Analytics, Cybersecurity, Digital Marketing).
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